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Frequently Asked Questions

What hair types can Intense Roots be used on?
Intense Roots can be used on all hair types, including natural and relaxed hair.

How often should I wash my hair?
Wash your hair as often as desired! It varies for each individual.

How often should I use my Intense Roots Hair Growth Oil?
Apply oil daily or as often as desired on scalp.

If I forgot to apply my promo code, coupon, or discount, can it be added after the purchase or credited?
No discounts can be applied after order is complete and no refund or credit can be granted for unused coupons, discounts, or promo codes.

How do I place an order?
To place an order, please locate the item in which you are looking to purchase. Click on the Add to Cart button and you will be redirected to the next step.

How long do products take to ship?
Upon receiving payment, please allow us up to 7 business days to ship your order. In most cases, your order will be filled and sent out within 3-5 business days.

What are your payment options?
We accept all major credit and/or debit cards, as well as PayPal.

Can I return a product for a refund?
We appreciate your business, but all sales are final. We do not accept returns or exchanges due to the nature of our products.

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